Question 1

Are all nurses Pakistan Nursing Council registered?

Accepted Answer

Yes. Every Qualified Nurse on our platform holds a valid PNC registration number, which is verified by our team before onboarding. Attendants are trained non-clinical caregivers with background verification.

Question 2

Can I request a specific nurse again?

Accepted Answer

Absolutely. Once you have worked with a nurse you trust, you can request them by name when booking and we will do our best to accommodate.

Question 3

What is the difference between a Qualified Nurse and an Attendant?

Accepted Answer

A Qualified Nurse is PNC registered and can perform clinical tasks such as wound dressing, IV care, and medication administration. An Attendant provides non-clinical support — feeding, hygiene, companionship, and general patient comfort.

Question 4

How do I pay?

Accepted Answer

We currently accept cash on visit. Easypaisa and JazzCash payments are coming soon.

Question 5

What if I need to cancel or reschedule?

Accepted Answer

Just call or WhatsApp us up to 4 hours before the shift and we will cancel or reschedule it at no charge.

Question 6

Is the service available outside major cities?

Accepted Answer

Right now we serve all of Lahore — DHA, Gulberg, Johar Town, Model Town, Bahria Town, Cantt and more. We are expanding to other cities soon — call or WhatsApp us to check your area.

Question 7

Can I request a female nurse specifically?

Accepted Answer

Yes, of course. Many families prefer a female caregiver for a female patient. Just tell us when we call and we will send a female nurse or attendant.

Question 8

What happens if the nurse doesn't arrive on time?

Accepted Answer

We confirm the arrival time with you in advance and message you when your caregiver is on the way. If anyone is running late, our team calls you and sorts it out right away — a real person is always just a call or WhatsApp away.

Frequently Asked Questions